PTx Trimble GPS & Autosteer Support – Ireland & UK
When your guidance or autosteer stops working, you need it fixed fast. Our team supports PTx Trimble GPS, autosteer and displays across Ireland, and together with Grasstec Group across the UK, whether you bought your system from us or not.
Machine down? Call us now:
🇮🇪 Ireland: (021) 203 8827🇬🇧 UK: 01260 212412
For anything less urgent, fill in the support form and a member of our team will be in touch as quickly as possible.
How we can help
Phone support
Talk to someone who knows PTx Trimble systems. Many problems can be sorted over the phone without a visit.
On-farm call-outs
When a visit is needed, our technicians come to you to diagnose and fix the problem in the field.
Installation & calibration
Fitting, setting up and calibrating displays, receivers and autosteer so your system steers accurately.
Updates & setup
Firmware and software updates, unlocks, correction subscriptions and help getting the most from your system.
Systems we support
- GFX-350, GFX-750, GFX-1060 and GFX-1260 displays
- TMX-2050 displays
- CFX-750 and EZ-Guide 250 displays
- NAV-500, NAV-900 and NAV-960 receivers
- EZ-Pilot, EZ-Pilot Pro and Autopilot steering
- RTK, CenterPoint RTX, RangePoint RTX and VRS corrections
Not sure what you have? Tell us what you can see on the screen or the receiver label and we’ll work it out.
Bought your system from Vantage?
Every PTx Trimble system bought from us comes with a 2-year warranty including support. Just call us or send the form below and we’ll look after you. After your 2 years, you can choose a one-off call-out charged by the hour, or keep covered with one of our support packages.
Not a Vantage customer? We can still help
Bought your PTx Trimble system from another dealer, second-hand, or with a tractor? You’re welcome to contact us. We support PTx Trimble users across Ireland and the UK, whoever supplied the equipment. You can book a one-off call-out, charged by the hour, or join one of our Silver, Gold or Platinum support packages for ongoing cover and the same expert help as our own customers.
Support packages
Once your 2-year warranty ends, or if you bought your system elsewhere, choose from three annual support packages, priced in euro for Ireland and sterling for the UK. Every package includes phone support, and higher levels add longer hours, on-site visits and priority call-outs.
| Silver | Gold | Platinum | |
|---|---|---|---|
| Best for | Independent operators | Multi-system users and contractors | Large operators and contractors |
| Price (+ VAT) | €240 / £200 per year | €540 / £480 per year | €1,080 / £960 per year |
| Receiver coverage | 1 system | Up to 2 systems | Up to 4 systems |
| Phone support | Included | Included | Priority access |
| Support hours | 09:00–17:00, Mon–Fri | 09:00–17:00, Mon–Fri | 08:00–19:00, Mon–Sat (peak season) |
| On-site labour | Pay as you go | 1 seasonal health check included | 2 priority call-outs included |
Prefer to pay as you need it? You can also book a one-off call-out, charged by the hour. Packages cover PTx Trimble systems wherever you bought them. Ask us about a support package or see our service and maintenance plans.
What happens next
Step 1
Tell us the problem
Call us or send the form with your system details and what is happening.
Step 2
We call you back
A member of our team gets in touch to understand the issue and try to resolve it over the phone.
Step 3
Fixed or booked in
If it cannot be fixed by phone, we arrange a call-out or workshop visit at a time that suits you.
Request support or a call-out
Please include your system, the issue and where the machine is, so we can help as quickly as possible.